Basic Virtual Assistant Skills MCQ

1. You want to create a link for your website allowing users to email the webmaster. How will you implement this if the webmaster’s email address is webmaster@xcompany.com

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2. Which of these is the best way to ask a question?

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3. Why is affiliate marketing a favorable form of marketing?

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4. Which are the generally accepted stages in the life cycle of a product’s introduction, growth, maturity, and decline.

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5. An effective communicator should never ___________________.

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6. ____________ free web analytics service that allows you to analyze in-depth details about the visitors on your website that can help you to shape the success strategy of your business.

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7. Which one is the a scheduling & shift planning software that may help to take a load off your back, while also ensuring a more organized and efficient scheduling system for your team.

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8. What are the four P’s of marketing

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9. What tools to use that can help webmasters have a better control of how google interacts with their website and get useful information from google about their site?

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10. What should be the length of an effective blog post?

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11. ___________ is an online invitation makers to send online and paper invites.

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12. Pinterest’s description is are limited to _________ characters.

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13. Which of the following application allows you to schedule posts for twitter & instagram?

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14. Which one is the open-source content management system?

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15. The ___________ software program provides platform independent remote access to personal computers and other devices running the host application.

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16. Which tool(s) can help developers to test how easily a visitor can use your page on a mobile device?

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17. A ___________ is the art of creating business strategies, implementing them, and evaluating the results of executing the plan, in regard to a company’s overall long-term goals or desires.

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18. Which real-time meetings application can be used by your browser to share your video, desktop, and presentations with teammates and customers?

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19. Which black hat SEO technique serving one version of a page to search engine spiders/bots and another version to human visitors?

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20. Copyright infringement:

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21. An organization may use _________________ as a bookkeeping system.

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22. A _______ is part of the flexible workspace industry that provides business with any combination of services, space and/or technology, without those businesses bearing the capital expenses of owning or leasing a traditional office.

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23. A virtual assistant can help with social media by:

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24. The following factor is considered to be a ranking factor in google:

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25. A strategic planning technique used to help a person or organization identify strengths, weakness, opportunities, and threats related to business competition or project planning known as _____

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26. Which project management tool may help to grow your virtual business?

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27. Which technology is used for managing company’s relationships and interactions with customers and potential customers, system stands for?

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28. What is the character limit for posts on twitter?

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29. Which is not a video meeting app for teams?

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30. In windows Operating system, holding down the "Alt" key plus pressing "T" results in

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31. It is the practice by which the time is adjusted to achieve longer evening daylight in summer by setting the clocks an hour ahead of the standard time.

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32. When a Virtual Assistant is asked to give out company information by somebody, VA should:

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33. ln windows operating system , what is the short cut key when you want to close an application.

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34. What does CRM in the CRM System stands for?

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35. What does VOIP stands for?

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36. It is a promise issued by the manufacturer to the purchaser of an article to repair or replace it if necessary within a specified period of time

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37. It is the amount Of time that the employee worked that can be charged to a client

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38. Business Ethics is the written and unwritten codes of principles and values. determined by an organization

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39. The contiguous US has 4 standard time zones, which among the following is not one of the Standard time zones

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40. "The most popular way to post virtual assistance services is through?"

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41. Which Of the following is not a function in Hootsuite?

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42. Which among the following allows an access to a computer or a network through the internet even when you are away from the device?

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43. It is a number assigned to a person that indicates to lenders their capacity to repay a loan.

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44. In emailing, which among the following functions allow the sender to conceal the recipient Of the email?

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45. Twitter postings are limited to ___________characters.

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46. VAs typically calculate approximately _________ of their non-billable time to cover business duties like paperwork and marketing.

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47. VAs typically calculate approximately _________ of their non-billable time to cover their business duties such as paperwork and marketing.

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48. Which social media network features a hashtag for posts?

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49. Invoices to clients for completed work should ______________________.

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50. _________ are the professional values which define whether the behaviour of a company or its employees are considered appropriate and acceptable.

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51. A _________________ describes a business' products or services, outlines its strategic goals and identifies its target audience.

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52. _________________ provides instant messaging services.

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53. __________________ is a popular online site used for sending promotions and invitations.

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54. Which of the following options is a social media site where you can create a board by using pictures?

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55. You can automate your social media content by:

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56. A _______________ refers to an individual who owns a business and who is legally responsible for its debts.

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57. Which social media platform only has a web version of their site?

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58. Which black hat SEO technique is characterized by a method to deceive search engines, by detecting the search engine bot and "feeding" it with a different HTML code than the HTML actually served to users?

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59. Which black hat SEO technique is characterized by presenting different content or information to a search engine

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60. When working for a client, it is a good business practice to have a(n)__________________.

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61. Which of the following options is a correct social network that only allows mobile app posting?

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62. Which of the following options is a correct social networking site that is used by professionals to network and get job advice?

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63. What do Facebook status updates resemble most closely?

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64. What does the term "going viral" in social media?

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65. Which social media site is a video sharing service?

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66. __________________ is used to send and receive funds from around the world.

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67. ______________ allows the user to add a geographical tag which identifies where a photo was taken.

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68. Skype is an online way to:

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69. _________________ software applications allow for text editing and advanced document formatting.

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70. Which of these is a benefit of having an organized work flow?

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71. Which of the following keyboard shortcuts is used to perform the replace function in a Word document?

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72. Which of the following keyboard shortcuts is used to paste contents of the clipboard to a document?

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73. What is Keyword Density?

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74. Google displays up to _____ characters of a webpage's Title Tag.

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75. What traditional marketing technique is YouTube closest to?

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76. Search engines do not index some common words (such as "or", "and", "when", and "in") within the webpage. What are these common words called?

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77. What is meant by "micro-blogging"?

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78. What is "social media optimization"?

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79. What is a "vlog"?

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80. Why is it important to have a company blog hosted on the company web domain versus a third party blogging site?

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81. What is Anchor Text?

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82. ________________ is a free online document creation and storage service that allows you to create and share your work with others online.

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83. The _____________ of a website is very important.

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84. _________________ provides basic information including a list of the services you intend to provide and their prices.

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85. A good way to combat procrastination is to prioritize a daily task list on the basis of ____ .

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86. When making lists, it is best to ______

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87. Which of the following allows users to connect to and monitor up to five social profiles with a free account?

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88. Which of the following gives you common law protection against others in your state using the same name?

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89. A(n)________ serves as the main point of contact for the company by answering phone calls, taking messages, scheduling appointments and making travel arrangements.

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90. Virtual Assistants must protect all confidential information that they obtain while working with clients due to _________

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91. Press ____ to search and replace in a word document.

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92. Which of the following can help to earn more from current customers?

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93. Virtual assistants should always _________

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94. Which of the following is NOT a social media platform where users can post their own tips and reviews?

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95. ___________________ is developing web content in such a way that you will increase your search engine ranking, making it easier for visitors to find you.

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96. A ________ is a set of one or more keys that when pressed trigger a specific software or operating system action.

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97. Cloaking is a controversial SEO technique. What does it involve?

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98. Which of the following is a characteristic of social media communications?

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99. The business image for an organization that caters to entertainers should be _________

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100. __________________ programs are computer applications that create pages with multiple cells in a grid of rows and columns to resemble worksheets.

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101. _____ is a virtual assistant's primary tool for reaching and communicating with their clients.

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102. Which of the following allows a user to access their computer or a clients computer via the Internet?

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103. A package of information about a business that is given to new clients is called a _____.

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104. _______ programs are used to create newsletters and other image based documents.

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105. Which of the following uses videos as the presentation medium?

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106. Which of the following is a great way for virtual assistants to meet and network with their peers?

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107. Prices for your services should be _______

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108. All of the following are social bookmarking sites except

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109. Which of the following is useful for managing both Facebook posts and Twitter feeds?

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110. A(n) ______ policy covers monetary damage that a client may suffer if they receive faulty services and protects the service provider in the event that they are sued.

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111. Which of the following is NOT an instant messaging application?

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112. Basic skills that are required to be successful as a Virtual Assistant include __________

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113. Which of the following statements about Google's technical and quality guidelines is true?

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114. A(n) _______ is a legal contract that defines the confidential information and knowledge that the parties wish to share with one another, but also want to be restricted from any other third parties outside the contract.

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115. Social media platforms can be used for ________

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116. _____ can free up quite a bit of time that you can turn into billable hours for clients.

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117. A _____ is a business set up by law to act as a single person.

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118. ______ has had many plugins created for popular website platforms like Wordpress and Joomla, apps for smart phones and tablets, and tools for use with software programs like Excel.

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119. It makes sense to charge lower fees for ______

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120. _________ are the collective values of a company that are used to evaluate whether the behavior of members of the organization are considered appropriate and acceptable.

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121. Which of the following is a designation given by the state of residence rather than a federal tax entity?

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122. VoIP services cannot be used for ______

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123. ________ is an online classified ad website where individuals and businesses can post ads for free, or for a low fee in some categories and areas.

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124. _______ are the values that people use to decide whether a particular action or behavior is considered appropriate and acceptable.

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125. Fraud, breach of fiduciary duty, misrepresentation and unethical acts such as using a client's confidential information to compete against them are known as ... .

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126. people do a web search. In response, they see links to a variety of web pages. Three of the 10 people choose one particular link. That link then has a ____ click through rate.

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127. Creating a work schedule will help you to _______

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128. Which of the following business structures is most common for home based businesses?

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129. _______ is a mobile or remote work-environment equipped with telecommunication links and basic office furniture, but without a fixed office space.

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130. Delays in social media communications are due to ____ .

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131. A(n)_______ is a short summary used to describe a product, service or business that can be delivered within the short span of time.

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132. Writing down a list of daily tasks in the order they need to be accomplished is a(n)________

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