Correct Answer: Up-selling
Explanation:
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More Selling Skills MCQ Questions
Which one is NOT a direct benefit of an effective customer service?
Which one is NOT an effective approach in dealing with an angry customer?
Which one would be important to a company that relies heavily on repeat business?
Which one might cause a member of the sales staff’s performance to be lower than his/her colleagues?
Which statement is true?
Why do some companies introduce self-service checkouts?
A company’s set of processes relating to handling contact with customers is known as:
Break-even analysis helps a company determine the volume of sales at which the total revenue will equal the __________.
Which would not typically be included in a monthly sales report to management?
Which given statement is true?