1. Herzberg called factors that cause job satisfaction _____.
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Correct Answer:
Two-factor theory
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2. Internal and external factors that simulate desire and energy in people to be continually interested in and committed to a job - role - subject - and to exert persistent effort in attaining a goal.
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Correct Answer:
Motivation
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3. This style focuses on personal development. Coaching leaders help people identify their strengths and weaknesses - and tie them to their career aspirations. While this style is highly successful with people who want to change or improve professionall
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Correct Answer:
Coaching
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4. The ability to manage relationships - build networks - and find common ground
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Correct Answer:
Social Skill
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5. 1. Be consistent 2. Be passionate 3. Provide feedback 4. Make communication two-way 5. Issue calls in action 6. Choose media wisely
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Correct Answer:
Keys to succesfull communication
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6. Creating a group of acquaintances and associates and keeping it active through regular communication for mutual benefits.
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Correct Answer:
Networking
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7. Adherence to moral and ethical principles; soundless of moral character; honestly.
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Correct Answer:
Integrity
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8. One who gives little or no direction to employees
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Correct Answer:
Open/Laissez-Faire Leader
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9. Used when a leader needs to give direct - clear - and precise orders and makes decision
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Correct Answer:
Autocratic Leader
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10. A group of people working harmoniously together to effectively achieve a common goal
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Correct Answer:
Team
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11. Feature of a mixed workforce that provides a wide range of abilities - experience - knowledge - and strengths due to its heterogeneity in age - background - ethnicity - physical abilities - political and religious beliefs - sex - and other attributes
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Correct Answer:
Diversity
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12. Determining to what extent the business is accomplishing the goals
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Correct Answer:
Controlling
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13. Specialists in a specific area of the business
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Correct Answer:
Mid-Management
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14. Judgment based on observable experience and uninfluenced by emotions or personal prejudices.
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Correct Answer:
Objectivity
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15. A system of moral principles
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Correct Answer:
Ethics
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16. The ability to recognize and understand your moods - emotions - and drives as well as their effect on others
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Correct Answer:
Self-awareness
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17. The way a manager treats and involves employees
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Correct Answer:
Management Style
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18. The ability to control or redirect disruptive impulses and moods - suspend judgment - and think before acting
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Correct Answer:
Self-regulation
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19. The ability to understand people's emotional makeup
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Correct Answer:
Empathy
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20. 1. Self mastery - how you manage/master yourself. 2. You feel chemistry with person
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Correct Answer:
Emotional/Social Intelligence
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21. Discipline and training of oneself - usually for improvement.
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Correct Answer:
Self-Disciplined
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22. Directive and controlling style of management
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Correct Answer:
Tactical
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23. The ability to pursue goals with energy and persistence - for reasons that go beyond money or status
Answer
Correct Answer:
Motivation
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