_______ is one of the highest concerns of guests who visit hospitality businesses.

________ will monitor reservations and, based on previous trends and current demand, determine the number and type of rooms to sell at what price to obtain the maximum revenue.

Which of the following represents the most significant cost in kitchen operations?

The food and beverage department often contributes what profit margin from operations?

Who is generally in charge in a hotel kitchen?

Which of the following is not one of the critical ratios in food and beverage operations?

Which of the following is NOT a function of the front office?

To which department does the concierge report?

Which of the following is true regarding the Central Reservation System?

Which of the following hotel employees are responsible for balancing the guest accounts every day?

Rooms Division includes which one of the following?