> > >

Customer Service MCQs

What is the lifetime value of a customer?

A prediction of the referrals a loyal customer will generate

None of these

A prediction of the overall positive feeling a happy customer can bring to a business

A prediction of the net profit a customer relationship will provide over time

Answer

Correct Answer: A prediction of the net profit a customer relationship will provide over time

Explanation:

Note: This Question is unanswered, help us to find answer for this one

Customer Service Skill Assessment

Your Skill Level: Poor

Retake Quizzes to improve it