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Customer Service MCQs

How can a company create an atmosphere of continuous improvement and have employees who strive to perform?

By reducing headcount by 10% each year

By making it mandatory for the employees to attend company meetings

By offering incentives, both financial and non financial, for good performance

By telling the employees that mystery callers will evaluate them

Answer

Correct Answer: By offering incentives, both financial and non financial, for good performance

Explanation:

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