> > >

Customer Service MCQs

How important is it for the top management to be involved in Creating Customer Service Strategy?

Very important – The top management has to be committed to it and offer the maximum support.

Not important at all – The employees at the customer level should decide the strategy.

Important only in small companies, not large corporations

Important only in large companies. Smaller companies do not need to worry about customer service strategy.

Answer

Correct Answer: Very important – The top management has to be committed to it and offer the maximum support.

Explanation:

Note: This Question is unanswered, help us to find answer for this one

Customer Service Skill Assessment

Your Skill Level: Poor

Retake Quizzes to improve it