Jack and Harry share 102 marbles so that Harry has 5 times more marbles than Jack has. How many marbles does Harry have?

What does the drop rate on calls refer to:

Which word cannot be formed by using the letters used in 'POSTENTATION' ?

During the course of your work, you answer a telephone call from an angry customer who has a lot to say. How should you deal with the situation?

Why is it always good to particularize your intention behind the call?

Choose the correct option from the following:

When someone calls you with a problem and you don't know what to do you should:

When answering the phone you should:

A Loyalty Business Model consists of ...

Marketing is in the job of making promises. Customer support has the job of helping fulfill the promises that Marketing has made.

What does the phrase "Killing them with kindness" mean?