Correct Answer: Knowledge Management systems
Explanation:
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More Customer Relationship Management MCQ Questions
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CRM process begins ________
______ is networks that connect people within a company to each other and to the company network
A customer who is both loyal and profitable is referred to as a ________.
Companies that successfully practice customer relationship management measure success by ________.
Any occasion on which brand or product is encountered by end customers is called
Number of customers or potential customers who will help in company's growth is classified as
v
Customers lifetime purchases that generate net present value of future profit streams is called
Process of manage information about customers to maximize loyalty is said to be