Correct Answer: After sales and before sales
Explanation:
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More Customer Relationship Management MCQ Questions
______ is networks that connect people within a company to each other and to the company network
A customer who is both loyal and profitable is referred to as a ________.
Companies that successfully practice customer relationship management measure success by ________.
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Customers lifetime purchases that generate net present value of future profit streams is called
Process of manage information about customers to maximize loyalty is said to be
Customer Relationship Management is about