Correct Answer: All of the above
Explanation:
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More Customer Relationship Management MCQ Questions
Process of manage information about customers to maximize loyalty is said to be
Customers lifetime purchases that generate net present value of future profit streams is called
v
Number of customers or potential customers who will help in company's growth is classified as
Any occasion on which brand or product is encountered by end customers is called
Companies that successfully practice customer relationship management measure success by ________.
A customer who is both loyal and profitable is referred to as a ________.
______ is networks that connect people within a company to each other and to the company network
CRM process begins ________
All of the above