Process of manage information about customers to maximize loyalty is said to be

Customers lifetime purchases that generate net present value of future profit streams is called

v

Number of customers or potential customers who will help in company's growth is classified as

Any occasion on which brand or product is encountered by end customers is called

Advantage of CRM

A customer who is both loyal and profitable is referred to as a ________.

______ is networks that connect people within a company to each other and to the company network

CRM process begins ________

All of the above

E-commerce involves the application of _____