One of the major problem for e-business growth is

E-commerce involves the application of _____

All of the above

CRM process begins ________

______ is networks that connect people within a company to each other and to the company network

A customer who is both loyal and profitable is referred to as a ________.

Advantage of CRM

Any occasion on which brand or product is encountered by end customers is called

Number of customers or potential customers who will help in company's growth is classified as

v

Customers lifetime purchases that generate net present value of future profit streams is called