Downward communication in a workplace is initiated by ______ and directed toward ______.
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Correct Answer:
Superiors; subordinates
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______ dissent is expressed by discussing work-related concerns with people outside of the organization, such as family members and friends.
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Correct Answer:
Latent
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______ dissent is expressed by discussing work-related concerns with people outside of the organization, such as family members and friends.
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Correct Answer:
Displaced
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New employees experience socialization ______.
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Correct Answer:
On their first day of work
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______ are the parameters surrounding the existence of the workplace, such as its location or history.
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Correct Answer:
Contextual elements
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Workplace friendships are ______ and have a(n) ______ focus.
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Correct Answer:
Voluntary; personal
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Which type of cultural artifacts revolve around informal and formal communicative events, recognized and sanctioned by the workplace, in which coworkers participate?
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Correct Answer:
Interactive
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In a(n) ______ communication climate, employees often feel insecure about sharing ideas for fear of facing harsh criticism or ridicule.
Answer
Correct Answer:
Defensive
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In a(n) ______ communication climate, employees often feel insecure about sharing ideas for fear of facing harsh criticism or ridicule.
Answer
Correct Answer:
Defensive
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In a(n) ______ communication climate, employees feel comfortable sharing ideas with their colleagues and receive positive feedback, constructive criticism, and critical listening.
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Correct Answer:
Supportive
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______ are the means through which workplace messages are transmitted between and among coworkers.
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Correct Answer:
Communication channels
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The formal and informal patterns of interaction that regulate the extent to which and how you and your organizational members talk with each other are referred to as ______.
Answer
Correct Answer:
Communication networks
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What is the second stage of organizational socialization?
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Correct Answer:
Encounter
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______ are a component of workplace culture that employees can see and touch.
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Correct Answer:
Artifacts
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The process of how employees move through organizational life and become integrated members of the organization is referred to as ______.
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Correct Answer:
Socialization
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What is the first phase of organizational socialization?
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Correct Answer:
Anticipatory
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Work-spouse relationship is between
Answer
Correct Answer:
Two opposite sex friends
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The process by which organizational ________ learn about the values, norms, and expectations that will enable them to become fully contributing members of the workplace is known as Workplace socialization
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Correct Answer:
Newcomers
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Workplace romantic relationships include
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Correct Answer:
All of the above
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Sustained interactions that occur between coworkers are known as workplace relationships
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Correct Answer:
True
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A unique type of workplace relationship that blends the expectations associated with personal relationships with the expectations that govern work roles is known as
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Correct Answer:
Workplace friendships
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Workplace dissent arises when employees feel as if they are a vital part of the company
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Correct Answer:
False
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Workplace culture are the ways in which employees
Answer
Correct Answer:
All of the above
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Workplace communication is the communicative exchanges that occur among
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Correct Answer:
All of the above
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The experience of at least ____ negative acts that occur at least weekly for 6 or more months in situations where the recipients find it difficult to defend against and stop abuse.
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Correct Answer:
Two
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The strategies, goals, and philosophies that act as guidelines for work behavior are known as
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Correct Answer:
Values
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Upward dissent is voicing concerns about the workplace with
Answer
Correct Answer:
Superiors
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Superior- subordinate relationship are between same ranked coworkers
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Correct Answer:
False
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Peer relationships develop between
Answer
Correct Answer:
Coworkers at same hierarchical level
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The process through which organization members ___________practices through their communication with both internal superiors, subordinates, and peers and external clients, customers, and stakeholders is known as organizational communication
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Correct Answer:
All of the above
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Mentor-protege relationships develop between an experienced colleague and a less advanced colleague
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Correct Answer:
True
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Discussing work-related concerns with_________ is known as latent dissent
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Correct Answer:
Coworkers
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The process by which workers proactively acquire feedback from one another is known as latent dissent
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Correct Answer:
False
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A network that is established through the social interactions that occur among coworkers is known as
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Correct Answer:
Informal communication network
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Formal communication network includes
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Correct Answer:
Any of the above
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Discussing work-related concerns with ________ is known as Displaced dissent
Answer
Correct Answer:
All of the above
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Communication networks are _______ patterns of interaction that regulate the extent to which and how organizational members talk with one another.
Answer
Correct Answer:
Any of the above
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A workplace environment where workplace members experience feelings of openness, trust, and support when interacting with one another is known as
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Correct Answer:
Communication climate
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The means through which workplace messages are transmitted between and among coworkers is known as
Answer
Correct Answer:
Communication channels
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The ultimate sources of the values and actions of an organization are known as Selection
Answer
Correct Answer:
False
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Artifacts are objects that can't be touched
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Correct Answer:
False
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