MCQs > Business & Organization > Skill Development (for Professionals) MCQs > Listening and Responding Skills in Conversations MCQs

Listening and Responding Skills in Conversations MCQ

Strategies for managing the two inner voices that helpers need to be aware of during helping conversations include:

Answer

Correct Answer: All of the above.

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True or False. Closed questions invite helpee-directed exploration.

Answer

Correct Answer: False

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True or False. Discourse positions, inconsistent messages and non-verbal communications are important things to be listening for so as to better understand the helpee.

Answer

Correct Answer: True

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All but which of the following are obstacles to listening?

Answer

Correct Answer: Empathy

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Attentive listening includes:

Answer

Correct Answer: All of the above.

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