1. User ratings act as _____ for netflix's customers.
Answer
Correct Answer:
Switching costs
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2. Media richness is __________ in face-to-face communication than telephone or e-mail communications.
Answer
Correct Answer:
Higher
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3. Social deviance is a breach of ________; crime is a breach of ________.
Answer
Correct Answer:
Norms; law
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4. A(n) ___________ is a web site where members share interests, ideas, and information.
Answer
Correct Answer:
Social network
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5. A profile in a social networking site consists of ________.
Answer
Correct Answer:
A photo or information about the person or organization
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6. _________-party apps are external programs that interact with social networking services.
Answer
Correct Answer:
Third
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7. In classifying social media, media richness is __________, whereas self-disclosure is __________.
Answer
Correct Answer:
The degree of acoustic, visual, and personal contact between two communication partners; the degree to which a person's thoughts, feelings, likes, and dislikes are made public.
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8. The transfer of transaction data in real time to an off-site facility is called ____.
Answer
Correct Answer:
Remote journaling
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9. Social networking sites can reduce organizations’ costs by _____.
Answer
Correct Answer:
Providing inexpensive medium for targeting a large customer base
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10. Facebook has more than ________ users worldwide.
Answer
Correct Answer:
2.4 billion users
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