1. A ________ is a specialized document used to share information with the news media.
Answer
Correct Answer:
Press release
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2. A résumé that is converted from a graphic image into text and searched for keywords is a _______.
Answer
Correct Answer:
Scannable résumé
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3. Business documents can include all of the following except ____.
Answer
Correct Answer:
Personal letters
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4. The "sandbox" is a term that is associated with the use of _______________.
Answer
Correct Answer:
Wikis
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5. Word association is a tool for _____
Answer
Correct Answer:
Generating topics.
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6. Documentation that describes the steps to perform a task or a checklist of steps is ____.
Answer
Correct Answer:
Procedural documentation
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7. State whether true or false: A Table of Contents is the same as an Index.
Answer
Correct Answer:
False
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8. Choose the correct sentence
Answer
Correct Answer:
The representatives of the press, who were annoyed at the remarks of the minister, have decided to boycott the function.
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9. Which of the following statements best describes what "minimalism" is?
Answer
Correct Answer:
A method of documentation that avoids swamping users with irrelevant information
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10. How would you describe a "process?"
Answer
Correct Answer:
A series of steps taken to perform an action in a task
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11. What is a "white paper?"
Answer
Correct Answer:
An authoritative and detailed report
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12. Choose the correct sentence:
Answer
Correct Answer:
Unless the world controls its population, mankind will continue to face one problem after another.
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13. As a writer, what do you do when you create a macro?
Answer
Correct Answer:
You create a shortcut for performing repetitive tasks in a program.
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14. Which of the following date formats is NOT available when entering a date into a cell in Microsoft Excel 2007?
Answer
Correct Answer:
5-8-03
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15. State whether true or false: A copyright in the context of authorship immediately becomes the property of the person who wrote the work.
Answer
Correct Answer:
True
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16. Which of the following characters must be added before a fraction value, e.g. 1/3, to avoid entering it as a date in Microsoft Excel 2007?
Answer
Correct Answer:
Space
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17. You have to prepare an essay in Microsoft Word consisting of only 250 words. What is the most convenient way for you to count the total number of words in your document?
Answer
Correct Answer:
Choose the "Word count" from the Review Tab main menu.
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18. The _______________ appears before (and, possibly, immediately after) the table of contents in a document.
Answer
Correct Answer:
Front matter
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19. What does the term "Glossary" mean?
Answer
Correct Answer:
An alphabetic list of words and phrases in which each word or phrase is defined.
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20. What would you call a report that gives a background on a particular topic, say greenhouse gases?
Answer
Correct Answer:
Technical background report
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21. Documents that help to get an organization hired or approved to undertake a project are known as:
Answer
Correct Answer:
Business Proposals
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22. The average number of words in a sentence should be:
Answer
Correct Answer:
Between 10-20
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23. The first thing you should do when you are starting out to write a technical report is to:
Answer
Correct Answer:
Decide what type of document you are required to write.
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24. What is the quickest way to select all the columns of a worksheet in Microsoft Excel 2007?
Answer
Correct Answer:
Click on the gray rectangle on the upper left corner of the worksheet where the column headings and row headings meet.
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25. What does a circle indicate in a flowchart?
Answer
Correct Answer:
It indicates that a particular step is connected with some other parts of a program
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26. To be a good technical writer, you have to:
Answer
Correct Answer:
Avoid jargon.
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27. A list of books, articles, or Web pages that a writer referenced in his document is known as:
Answer
Correct Answer:
Bibliography
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28. Which of the following is a diagram drawing software application used to draw diagrams like flowcharts?
Answer
Correct Answer:
Visio
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29. A Business Plan Report usually contains:
Answer
Correct Answer:
A plan seeking to start a new business
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30. What do Functional Specifications in a technical document include?
Answer
Correct Answer:
An illustrative representation of how the product will work once the product is built
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31. What is a "procedure?"
Answer
Correct Answer:
A list of steps that tells the user how to perform a task
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32. A document written in the ________ tense sends the message immediately and is easier to comprehend.
Answer
Correct Answer:
present
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33. What does a Primary Research Report describe?
Answer
Correct Answer:
It describes findings and interpretation from field or laboratory research.
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34. Which of the following statement(s) is/are true about Technical Evaluation Reports?
Answer
Correct Answer:
The Evaluation report is also called the feasibility report. The Evaluation report mentions whether the proposed method is practically and logically possible or not.
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35. A document that consists of instructions on how to use or troubleshoot a product is known as a _________.
Answer
Correct Answer:
User guide
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36. How are spelling errors displayed in Microsoft Word?
Answer
Correct Answer:
A red wavy line under the wrong spelling
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37. Choose the correct sentence from the following:
Answer
Correct Answer:
Select your country from the drop-down list in the country field.
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38. A diamond shaped box in a flowchart signifies:
Answer
Correct Answer:
A decision that must be made
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39. The details of design, make, installation, and usage of a particular product are known as:
Answer
Correct Answer:
Technical specification
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40. PDF is an acronym for:
Answer
Correct Answer:
Portable Document Format
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41. Choose the correct sentence.
Answer
Correct Answer:
A gentleman dressed in blue was walking along a road with green trees on both sides.
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42. What are "abstracts?"
Answer
Correct Answer:
Summaries of the contents of a report or a document
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43. Different states have different copyright laws in America.
Answer
Correct Answer:
False
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44. Which of the following best defines RoboHELP?
Answer
Correct Answer:
It is an application software that helps create "computer help files" in various formats.
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45. Does a user guide usually contain warranties and disclaimers?
Answer
Correct Answer:
Yes
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46. Which of the following examples of headings is most effective?
Answer
Correct Answer:
Assembling Auto Parts
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47. A feasibility and evaluation report is an example of:
Answer
Correct Answer:
Report type
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48. In Microsoft Excel, you select the row headings 10, 11, and 12 and then choose the menu option Insert -> Rows. What will happen?
Answer
Correct Answer:
Three new rows will be inserted after row 9.
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49. How can you select all the blank cells in your Excel worksheet?
Answer
Correct Answer:
Choose Edit -> Go To -> Go To Special dialog box -> Blanks
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50. STC stands for:
Answer
Correct Answer:
Society for Technical Communication
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51. Can you insert a new table inside a cell of an existing table in a Microsoft Word document?
Answer
Correct Answer:
Yes
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52. A PDF file can be viewed if ____________ is installed.
Answer
Correct Answer:
Adobe Acrobat Reader
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53. Choose the right option(s) to fill in the blank(s). I find it very hard to remember ______ letters entrusted to me. I remember ______ to do so scores of times.
Answer
Correct Answer:
to post, forgetting
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54. If you would like to enter a part number for a product in Excel, e.g., 6776736, and would like Excel to treat it as text and not a number, what should you do?
Answer
Correct Answer:
Apply the Text Format to the cell.
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55. A legal violation of a copyright could be a(n) ___________.
Answer
Correct Answer:
Criminal matter Civil matter
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56. Choose the correct pronouns to fill in the blanks. ______ and ______ have always understood each other although ______ have always been in different camps.
Answer
Correct Answer:
You, I, we
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57. What nature of information does a specification document contain?
Answer
Correct Answer:
Information used by a person who wants to build a product or process
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58. Using the thoughts and writings of other people and passing them as your own is known as_______.
Answer
Correct Answer:
Plagiarism
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59. How do you insert a sound file in a Microsoft Word 2007 document?
Answer
Correct Answer:
Go to the Insert tab -> Select the Object menu option
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60. Which of the following statements is the most correct and most effective way of writing?
Answer
Correct Answer:
Companies measure their business performance by the Sigma level of their processes.
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61. Abstracts can be of two types — ___________ and ___________.
Answer
Correct Answer:
informative, descriptive
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62. What are sections used for in a Word document?
Answer
Correct Answer:
To vary the layout of a document within a page or between pages and then allow formatting of each part the way you want
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63. The name for a set of fonts is termed:
Answer
Correct Answer:
Typeface
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64. State whether true or false: A person's work is only recognized as original if it has a copyright notice attached.
Answer
Correct Answer:
False
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65. What are screen shots?
Answer
Correct Answer:
Graphics of computer screens that are captured to be inserted in a technical document
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66. Which is the standard language used to create Web pages?
Answer
Correct Answer:
Hypertext Markup Language (HTML)
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67. Choose the correct preposition to fill in the blank. All the people injured in the accident have been admitted ______ a hospital.
Answer
Correct Answer:
to
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68. Choose the correct prepositions to fill in the blanks. ______ lack of funds, the plan fell ______.
Answer
Correct Answer:
For, through
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69. Choose the correct pronouns to fill in the blanks. Let ______ all go for a walk except ______, because ______ is so tired.
Answer
Correct Answer:
us, her, she
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70. The __________ abstract should include all the important sections of the report.
Answer
Correct Answer:
informative
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71. Choose the correct option among the following: You have opened a page through Internet Explorer and want to see that page on your desktop. You should click the __________ menu, click on _________ and then click _________.
Answer
Correct Answer:
File, Send, Shortcut to Desktop
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72. Which of the following sentences/options describes an "index?"
Answer
Correct Answer:
A method of accessing the information that is included in the document An ordered list of words and phrases
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73. Which of the following statements are true if the cell B1 contains the formula =$A$1?
Answer
Correct Answer:
There is an absolute reference to cell A1 so that the formula =$A$1 can be copied to other cells without changing the reference to A1. The value of cell B1 is equal to the value of the function in cell A1.
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74. Which of the following can you include in a Progress Report?
Answer
Correct Answer:
What work remains to be done How much time it will take to complete the work
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75. Which of the following works are not protected?
Answer
Correct Answer:
Standard calendars Height and weight charts
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76. If you want to write a technical report on how type-1 diabetes is treated, you will probably include:
Answer
Correct Answer:
What causes type-1 diabetes How the disease is treated The kind of technologies available to treat the disease
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77. What should you do to avoid plagiarism?
Answer
Correct Answer:
Cite sources when using copyrighted material. Obtain permission before using copyrighted material.
Note: This question has more than 1 correct answers
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78. Which of the following is true regarding the "Table of Contents?"
Answer
Correct Answer:
It is a method of accessing the information contained in a document. It is a list of topics with links to each topic.
Note: This question has more than 1 correct answers
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79. Which of the following are Help Authoring Software?
Answer
Correct Answer:
Microsoft HTML Help RoboHelp HTML
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80. Which are the two types of specification documentations?
Answer
Correct Answer:
Design Functional
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81. An "Executive Summary" can be part of a:
Answer
Correct Answer:
Business Proposal Business Plan
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82. Which of the following are the characteristic features of "Plain English?"
Answer
Correct Answer:
Keeping sentences short Using active voice Using words that are appropriate for the reader
Note: This question has more than 1 correct answers
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83. Choose the correct option. Feasibility reports are used:
Answer
Correct Answer:
To analyze problems and predict practical alternatives.
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84. Which of the following is the process of drafting your message?
Answer
Correct Answer:
Composing
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85. The Deductive order of writing moves from
Answer
Correct Answer:
general to specific
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86. Scientific writing does not follow ornamental or flowery style of writing.
Answer
Correct Answer:
True
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87. What form of style is most often used in software documentation?
Answer
Correct Answer:
Chicago
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88. What is the proper terminology for creating multiple outputs from one document?
Answer
Correct Answer:
Single sourcing
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89. Which of the following is the best procedure for testing documentation?
Answer
Correct Answer:
Following a written test plan
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90. What is RoboHelp?
Answer
Correct Answer:
An HTML5 publishing tool
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91. Which of these is NOT an XML-based document format?
Answer
Correct Answer:
LaTeX
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92. Which is the proper way to express a temperature in Kelvin?
Answer
Correct Answer:
10 K
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93. Suppose you are citing an author who is citing another author's work. Which author should you cite in your paper?
Answer
Correct Answer:
You should formally cite the author you are actually reading
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94. What grammatical person is most often used in steps?
Answer
Correct Answer:
Implied second person
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95. How to use capitalize titles if names are given?
Answer
Correct Answer:
I have never met our congressman, Tim Nelson.
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96. What does a schematic illustrate?
Answer
Correct Answer:
The way in which something works
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97. When dealing with a help guide on a computer, when a user presses F1 from a field, what kind of help does the user usually receive?
Answer
Correct Answer:
Context-sensitive help
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98. What is a secondary source?
Answer
Correct Answer:
An interpretation of data from a primary source
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99. What person is primarily responsible for editing a technical manual for style and grammar?
Answer
Correct Answer:
The writer
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100. Which of these is NOT a true statement about documents following a linear (paper) model?
Answer
Correct Answer:
The 'optimal' path through the information is not defined by the writer.
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101. Which verb tense is most effective in technical writing?
Answer
Correct Answer:
Present
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102. MLA, APA and Chicago are all used in writing for what?
Answer
Correct Answer:
Citations
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103. What level of user will most likely read a technical white paper?
Answer
Correct Answer:
Intermediate to expert users
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104. When adding a safety hazard or warning to technical procedures, which of the following is the BEST answer for where the hazard or warning statement should be inserted?
Answer
Correct Answer:
It is best to insert it at the step in the procedure where it is likely to occur.
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105. What does p.r.n. Stand for?
Answer
Correct Answer:
As needed
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106. Choose the best technical sentence from the following:
Answer
Correct Answer:
The exercise increased energy expenditures.
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107. ______ refers to the veracity of data, while _______ refers to the degree of exactness used in the measurements.
Answer
Correct Answer:
accuracy; precision
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108. How does technical writing differ from expository writing?
Answer
Correct Answer:
Technical writing does not involve proving arguments
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109. When documenting a piece of software and referring to a particular feature, you should follow the spelling…
Answer
Correct Answer:
...used in the software's user interface.
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110. In addition to spelling, grammar, and punctuation, what should a technical writer also check in the document?
Answer
Correct Answer:
All of these
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111. Which of these are examples of technical writing?
Answer
Correct Answer:
All of these
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112. True or false? It is always best to use complex technical terms because it makes the document more credible.
Answer
Correct Answer:
False
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113. Why are quick-start guides popular?
Answer
Correct Answer:
All of these
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114. Research is an important element of most technical writing projects?
Answer
Correct Answer:
True
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115. Which of the following is the best wording to appear in end user documentation?
Answer
Correct Answer:
If the program shuts down unexpectedly…
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116. Which of the following is the most comprehensive definition of technical writing?
Answer
Correct Answer:
Presenting complex information in an understandable manner
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117. As a general rule of thumb technical writers should use _______.
Answer
Correct Answer:
Active voice
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118. Technical writing refers to:
Answer
Correct Answer:
All of these
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119. What is the abstract?
Answer
Correct Answer:
A brief summary of the article
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120. What is the purpose of a white paper?
Answer
Correct Answer:
All of these
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121. If the document relies heavily on technical terms, which of the following should be included?
Answer
Correct Answer:
Glossary of Terms
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122. What is cross-browser, cross platform compatibility?
Answer
Correct Answer:
Compatibility across multiple technologies, operating systems, and browsers
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123. In the context of technical writing, what does SME typically stand for?
Answer
Correct Answer:
Subject Matter Expert
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124. Which of the following traits embody the ideal technical writing style?
Answer
Correct Answer:
All of these
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125. How many iterations of your original document will a technical writer generally be expected to write?
Answer
Correct Answer:
It depends on how many times the product changes
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126. Which of the following is NOT used to markup and/or style technical writing?
Answer
Correct Answer:
WWW
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127. Which of the following is the equivalent of a hyperlink in written documentation?
Answer
Correct Answer:
A cross reference
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128. Which of the following uses INCORRECT capitalization?
Answer
Correct Answer:
The test concluded last Winter.
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129. What portion of a manual addresses issues that can occur with the product?
Answer
Correct Answer:
Troubleshooting section
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130. What is a functional description?
Answer
Correct Answer:
A description that provides typical uses, details, and the purpose of the subject.
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131. Where can explanatory information appear?
Answer
Correct Answer:
All of these
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132. True or false? In order to be a technical writer, you must have a technical background.
Answer
Correct Answer:
False
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133. What is the most common way to present task-oriented instructions in written documentation?
Answer
Correct Answer:
Step-by-step instructions in numbered lists
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134. When writing a technical manual for software, what preliminary meetings are best to attend, if possible?
Answer
Correct Answer:
Software design meetings
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135. True or False: Verb tense alignment is not applicable in technical writing.
Answer
Correct Answer:
False
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136. Which of the following is the best way to summarize a list of software functions in written documentation?
Answer
Correct Answer:
In a table
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137. What does "SME" refer to?
Answer
Correct Answer:
Subject-matter expert
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138. What is the purpose of a FAQ?
Answer
Correct Answer:
To answer the most common questions
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