1. What are the key principles of all the Kaizen Models?
Answer
Correct Answer:
Quality, effort, willingness to change, involvement of all employees and communication
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2. Which of these is not a cost of quality?
Answer
Correct Answer:
Detection cost
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3. Which of the following cannot be considered a waste?
Answer
Correct Answer:
Skilled plant workers &
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4. When the performance of the organization is compared to organizations in the same industry but which cater to different markets other than the organizations, it is known as _____.
Answer
Correct Answer:
functional benchmarking
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5. Which of these is an intensive approach to carry out improvements in the process?
Answer
Correct Answer:
Kaizen blitz
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6. State whether True or False. A Kanban is a label or a card which is affixed on a container of a stock or lot and carries a message attached to it regarding the requirements needed in the workplace
Answer
Correct Answer:
True
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7. Which are three MUs that are reduced by Kaizen?
Answer
Correct Answer:
Muda, Muri and Mura
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8. Which of the following is not done by poka-yoke?
Answer
Correct Answer:
It helps in the optimization of resources in an organization
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9. The Shewhart Cycle has been used in Lean, TQM (Total Quality Management) and _______________.
Answer
Correct Answer:
Six Sigma Programs
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10. ________are used as a graphic tool to display continuous occurrence of data values.
Answer
Correct Answer:
Histograms
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11. __________helps to locate the wastes in the value chain.
Answer
Correct Answer:
Value Stream Mapping
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12. Which Kaizen model is also described as "medical science of machines"?
Answer
Correct Answer:
Total Production Management
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13. What is a Kaizen event?
Answer
Correct Answer:
It is a concentrated, short term project which is undertaken to improve a procedure
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14. Which among the following tools shows the "critical path" of the "critical" tasks; those tasks that must be completed on time to maintain the projects deadline?
Answer
Correct Answer:
Arrow Diagrams
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15. What does SOP stand for?
Answer
Correct Answer:
Standard Operating Procedure
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16. Which among the following tools is used for problem solving?
Answer
Correct Answer:
Cause and effect diagram
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17. Which of these levels of Kaizen affects the entire manufacturing process?
Answer
Correct Answer:
Process Kaizen
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18. What does the 80/20 principle state?
Answer
Correct Answer:
80% of the results are produced from 20% of the efforts
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19. State whether True or False. "Poka Yoke" is the tools and methods used to prevent any defect during the production process.
Answer
Correct Answer:
True
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20. _________ means to clear the work area.
Answer
Correct Answer:
Sort
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21. State whether True or False. Just in Time Management believes in holding buffer stocks.
Answer
Correct Answer:
False
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22. Which Kaizen model is also called Lean Production or Stockless production?
Answer
Correct Answer:
Just In Time Management
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23. ________works well where short term changes and individual cultures need a modification.
Answer
Correct Answer:
BPR
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24. Which of these are the two main functions of Kaizen that an organization has to perform apart from the other goals like removal of waste and quality management?
Answer
Correct Answer:
Maintenance
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25. Which of these is not an example of the appraisal cost?
Answer
Correct Answer:
Product review
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26. Which of these is not a part of the first stage in the implementation of Kaizen?
Answer
Correct Answer:
Defining the data gathering tools
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27. Which of these is not a use of a Matrix diagram?
Answer
Correct Answer:
It can be used to organize disjointed ideas
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28. Who is referred to as the father of Just In Time Management?
Answer
Correct Answer:
Taichi Ohno
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29. Which of the following are the features of a Lean enterprise?
Answer
Correct Answer:
No waiting time, no stocks, reduction in the processing time, line balancing
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30. Which of the following is also known as the hierarchy diagram?
Answer
Correct Answer:
Tree diagram
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31. How many wastes are identified by Lean?
Answer
Correct Answer:
8
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32. The data that does not need to be communicated in a Visual Factory environment are:
Answer
Correct Answer:
the name of the employees
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33. Which of these is an example of the prevention cost?
Answer
Correct Answer:
Quality planning
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34. State whether True or False. Process oriented thinking answers "what" before "how"
Answer
Correct Answer:
True
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35. Which of these techniques is a means of organizing disjointed ideas?
Answer
Correct Answer:
Interrelationship Diagraphs
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36. Who among the following allocates roles and responsibilities to the team members who carry out the Kaizen implementation?
Answer
Correct Answer:
Top management
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37. A process decision program chart should be prepared before implementing any plan especially when:
Answer
Correct Answer:
the plan is sizeable and complex
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38. State whether True or False. Kaizen is a function which when done correctly, modifies the workplace, reduces the three MUS namely Muda, Muri and Mura and adds value to each system.
Answer
Correct Answer:
True
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39. What does Kanban mean?
Answer
Correct Answer:
A card-signal
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40. Who introduced the concept of "mass production"?
Answer
Correct Answer:
Henry ford
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41. By whom was the word Lean coined?
Answer
Correct Answer:
Massachusetts Institute of Technology (MIT) researchers
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42. State whether True or False. Lean is made of a lot of "Kaizens" put together.
Answer
Correct Answer:
True
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43. State whether True or False. A check sheet is a diagrammatic representation of the nature and the flow of work in a process.
Answer
Correct Answer:
False
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44. State whether True or False. Kaizen also amends and upgrades product quality, communications, production competence and employee holding.
Answer
Correct Answer:
True
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45. Which of these is not a horizontal line used in control charts?
Answer
Correct Answer:
MCL
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46. ________is a process that is followed by understanding the Voice of the Customer (VOC).
Answer
Correct Answer:
Quality Function Deployment
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47. Kaizen is a tool applied in all _______ systems
Answer
Correct Answer:
Lean
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48. State whether True or False Result oriented thinking is preferred in the West.
Answer
Correct Answer:
True
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49. JIT manufacturing is best suited for regular and simple production systems because it is primarily a ___________ manufacturing process
Answer
Correct Answer:
repetitive
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50. Who is the founder of Kaizen?
Answer
Correct Answer:
Masaaki Imai
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51. Which traditional Japanese methodology has Kaizen evolved from?
Answer
Correct Answer:
Japanese Housekeeping
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52. What is Takt Time?
Answer
Correct Answer:
The consideration of customer demands and the time of the demands
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53. Which of the following techniques was created by Japanese anthropologist Jiro Kawakita?
Answer
Correct Answer:
Affinity Diagrams
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54. State whether True or False. A guide acts as a link between the top management and the lower level employees.
Answer
Correct Answer:
True
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55. Who is called the Father of Quality Control?
Answer
Correct Answer:
Dr.D.Edwards Deming
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56. ________is a tool used for establishing a correlation between two sets of variables.
Answer
Correct Answer:
A scatter diagram
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57. Which among the following tools makes use of symbols?
Answer
Correct Answer:
Flowcharts
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58. When different departments within an organization are compared, it is referred to as ___________.
Answer
Correct Answer:
internal benchmarking
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