Correct Answer: A comment from the client that indicates that he is considering, to whatever extent, buying your product.
Explanation:
Note: This Question is unanswered, help us to find answer for this one
Help Desk Skills Skill Assessment
Your Skill Level: Poor
Retake Quizzes to improve it
More Help Desk Skills MCQ Questions
Which is significant skill when hiring helpdesk staff?
Which is useful additional technical skills for helpdesk workers?
If you have to send a scanned document to a client by e-mail, what should you do?
Which is good question to ask a client who tells you 'My computer is not working'?
What is the name given to the process of assigning a service request to a higher support level?
Which are crucial when helping a helpdesk customer?
Which is priority when analyzing the efficiency of your helpdesk operations?
You have been asked to handle calls for a major account. What does it mean?
While commencing a sales campaign, you have been asked to talk only about the USP of the product you are promoting through tele-calling. What will you tell the prospective clients?
Which of the following are important when dealing with a helpdesk customer over the telephone?