Correct Answer: Interactive
Explanation:
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More Customer Relationship Management MCQ Questions
When preparing a website, designers should ensure that the site enables user-to-user communication. This design feature is known as __________________.
This is a broad category of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions.
This is a systematic approach to the gathering, consolidation, and processing of consumer data (both for customers and potential customers) that is maintained in a company’s databases.
A well-built e-business infrastructure is a combination of.
E-business stands for
The marketing messages committed to customers wishes is a part of
Difference between customers evaluation including all costs incurred and benefits is called
First step in analysis of customer value is to
. Company's monetary, time and energy cost, all are included in
. Customized products and services for customers and interaction to individual customers are part of