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Selling Skills MCQs

If a member of a sales team is underperforming, what should the manager’s first step be?

Ask the person concerned whether there are any specific causes of this.

Request that other team members increase productivity to compensate.

Warn him/her about future performance.

Implement performance-management procedures.

Answer

Correct Answer: Ask the person concerned whether there are any specific causes of this.

Explanation:

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