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2. In the context of the reinforcement theory, reinforcers are ________.
Answer
Correct Answer:
Those consequences that immediately follow a behavior and increase the probability that the behavior will be repeated
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3.
Read the given scenario and answer the question that follows.
Consider yourself as a leader of the logistics team and due to heavy workload, you need to delegate the responsibility to other team members.
Which of the following options should be kept in mind when you plan to delegate?
Answer
Correct Answer:
Select the right person and the right task Give clear instructions for the work assigned
Regular follow-up and monitoring the progress
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4. In relation to multitasking skills, which of the following options is the potential factor wherein the important critical issues and genuine bottlenecks cannot be identified and the resources of the organization are actually wasted on the wrong problems.
Answer
Correct Answer:
Unsynchronized priorities
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5.
Read the given scenario and answer the question that follows.
Imagine yourself in a situation where you are start feeling that you have been burdened with more work than others and are facing issues to cope up with the tasks assigned to you. Your workload has grown to the point where you are feeling completely overloaded.
In such a scenario, which of the following options can be considered the work-related stress sources?
Answer
Correct Answer:
Strict and continuous deadlines Conflict and role ambiguity
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6. In which of the following phases of team development, the team members with the help of their past experiences solve problems and pull together as a cohesive group?
Answer
Correct Answer:
Norming
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7. In relation to workload management, which of the following options can be used to monitor and measure data with related to a workload issue?
Answer
Correct Answer:
Both options a and b
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8.
Choose True or False.
Multitasking conserves energy.
Answer
Correct Answer:
True
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9. Which of the following can be the possible advantages when people gravitate to multitasking in an organization
Answer
Correct Answer:
All of the above
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10.
Which of the following are the principles of effective workload management?
1.Transparent and open decision making with equitable distribution of workloads.
2.Maintenance of discretion and flexibility in applying workload management to ensure that local and business area needs are met.
3.Adherence to the safe work environments, practices, and legislations.
4.Dispute resolution mechanisms and issue escalation processes to be in place.
Answer
Correct Answer:
All 1, 2, 3, and 4
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11. Which of the following options can be the reasons for delegation of authority?
Answer
Correct Answer:
To develop a team of matured and experienced managers for the organization. To provide growth and self-development opportunities to the subordinates in an organization. To enhance the efficiency of the organization only.
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12. In relation to multitasking, which of the following options are the potential examples of multitasking?
Answer
Correct Answer:
All of the above
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13. In which context are the terms Unfreezing and Refreezing used?
Answer
Correct Answer:
Management of Change
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14. Which term refers to a document that sets out an organization's 'rules' regarding a particular issue?
Answer
Correct Answer:
Policy
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15. Budgetary control systems involve ______________.
Answer
Correct Answer:
Preparation of budgets
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16. Why do businesses use cash-flow forecasts as part of the internal planning process?
Answer
Correct Answer:
To predict future borrowing requirements
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17.
Which of the following are incorrect?
1.Policies are established after a thorough study and analysis of work. Procedures are often established without any study and analysis.
2.Policies help us in fulfilling the objectives of the enterprise. Procedures show us the way to implement policies.
3.Policies are specific and lay down the sequence of definite acts. Procedures are generally broad and allow some discretion.
4.Policies are general guides to both thinking and action of people at higher levels. Procedures are general guides to action only, usually at lower levels.
Answer
Correct Answer:
1 and 3
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18. Which of the following constitutes a fixed asset in a business?
Answer
Correct Answer:
Fixtures and fittings
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19. Which of the following represents the implementation of a 'Just-in-Time' production approach?
Answer
Correct Answer:
Receiving materials as and when they are required for production.
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20. Which one of the following best completes the sentence:The principle of 'Unity of Command' is concerned with ------------------ .
Answer
Correct Answer:
persons
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21. According to Bruce Tuckman's model of group development, which is the second stage through which a team passes?
Answer
Correct Answer:
Storming
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22. An employee's desire and commitment to perform that is manifested in job related effort defines his/her----------------------- .
Answer
Correct Answer:
motivation
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23. Which of the following is incorrect?
Answer
Correct Answer:
Operations Research Techniques can be effectively applied in many situations where the underlying variables cannot be quantified, e.g. situations involving human qualities and interpersonal relations.
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24. Which of the following is neither a cash in-flow nor cash out-flow?
Answer
Correct Answer:
Depreciation
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25. Why does a business analyze its financial accounts to assess its solvency?
Answer
Correct Answer:
To check whether it can meet its current financial obligations.
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26. Delegation takes place when ______________.
Answer
Correct Answer:
one person gives another the right to do a piece of work.
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27. Which of the following best completes the sentence: "Repetitive decisions are known as _____________ ."
Answer
Correct Answer:
routine decisions
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28. A member of the Board of Directors of a company who is not an employee of the company is called a-------------------- .
Answer
Correct Answer:
non-executive director
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29. Which of the following statements is false?
Answer
Correct Answer:
Decision-making should be rapid.
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30. Which is not a characteristic of a 'democratic leader' as identified by Lewin, Lippitt and White?
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33. Which of the following characterizes the difference between Managers and Leaders?
Answer
Correct Answer:
Leaders are concerned with strategic issues; managers are concerned with tactical issues
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34. According to the Myers-Briggs classification of personality types, the opposite of 'perception' is--------------- .
Answer
Correct Answer:
judgment
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35. Which of the following reveals whether or not a company is earning a profit?
Answer
Correct Answer:
Income statement
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36. Recruitment, selection, and training is a function of-------------- .
Answer
Correct Answer:
staffing
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37. The degree to which a company owns its upstream suppliers and its downstream buyers is known as---------------- .
Answer
Correct Answer:
vertical integration
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38. Which of the following statements regarding the five core job dimensions is true?
Answer
Correct Answer:
The more autonomy in the work, the more responsibility the workers feel for their success and failures and the more committed they are to their work.
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39. A tool for evaluating organizational performance across the full range of a business is known as a 'balanced ________'.
Answer
Correct Answer:
scorecard
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40. A Mission Statement: ------------------- .
Answer
Correct Answer:
provides information as to what the organization is trying to achieve.
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41. Which of the following can be used as a term for Supervisor?
Answer
Correct Answer:
Front-line manager
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42. What is a 'stakeholder map'?
Answer
Correct Answer:
A means of identifying all those affected by the organization.
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43. If a subordinate is having difficulty carrying out a delegated task, what should a manager do?
Answer
Correct Answer:
Be available as a role model and resource in identifying alternative solutions.
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44. Which one of the following is another term for the Scalar Principle?
Answer
Correct Answer:
Chain of Command
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45. Jack Smith was reviewing the performance of his employees and was trying to decide which of them could profit the most from some additional managerial involvement. Listed below are the four employees he is considering. Everything else being equal, which of the following employees will benefit from the additional managerial involvement as a result of his/her performance being most appreciated?
Answer
Correct Answer:
Marko, who has recently been assigned a highly-challenging, but relatively-unstructured task.
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46. What is the main advantage of employing staff on a temporary basis?
Answer
Correct Answer:
Greater flexibility in responding to customer requirements
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47.
In which order would the following strategic planning activities take place?
1.Evaluating performance
2.Devising strategy
3.Documenting plans
4.Executing plans
Answer
Correct Answer:
2, 3, 4, 1
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48. The 'Principle of Order' applies to-------------- .
Answer
Correct Answer:
right person in right job
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49. Selling stock not actually owned in the expectation that the price will fall is known as----------------------- .
Answer
Correct Answer:
short-selling
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50. In which of the following circumstances is the directive method of introducing planned change inappropriate?
Answer
Correct Answer:
When the employees are achievement-motivated and willing to accept the change.
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51. Computers have helped immensely in the design and development of products for the manufacturing sector. With reference to this statement, which computer-related technology supports the above statement?
Answer
Correct Answer:
CAD
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52. Which of the following activities should not be outsourced?
Answer
Correct Answer:
Core business
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53. Which one of the following is not the function of Personnel Management?
Answer
Correct Answer:
Management of customer requirements
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54. Set-up costs that make it difficult for new companies to enter a particular market are known as--------------------- .
Answer
Correct Answer:
barriers to entry
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55. Which of the following defines 'apprenticeship' training?
Answer
Correct Answer:
A method of training meant to give the trainee sufficient knowledge and skill in those trades and crafts in which a long period of training is required for gaining complete proficiency.
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56. If the financial year starts in January, the Fixed Budget will be prepared ------------ .
Answer
Correct Answer:
a month or two earlier
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57. Which of the following types of costs is not typically 'variable':
Answer
Correct Answer:
Cost of lighting
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58. Which term refers to a document that sets out an organization's 'rules' regarding
Answer
Correct Answer:
Policy
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59. Which of the following is not a financial statement?
Answer
Correct Answer:
Statement of Financial Loss
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60. Which of the following is not a function of a 'transactional' leader?
Answer
Correct Answer:
Moving resources from areas of lesser productivity to areas of greater productivity
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61. Which item appears in both the balance sheet and the profit and loss account?
Answer
Correct Answer:
Closing stock
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62. Operations can be classified according to their volume and variety of production, as well as the degree of variation and visibility. Which of the following operations would be classified as high-volume, low-variety?
Answer
Correct Answer:
A cashier's
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63. Which of the following is not a key function of leadership?
Answer
Correct Answer:
Closely monitoring the execution of tasks
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64. Which of the following is generally an inappropriate reason for delegation?
Answer
Correct Answer:
It helps create a formal organizational structure.
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65. 'Span of Control' relates to the ------------ .
Answer
Correct Answer:
number of persons to be supervised
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66. If a manager is attempting to establish motivational goals for his employees, which of the following should he do?
Answer
Correct Answer:
Involve subordinates in the goal-setting process
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67. Which term refers to an activity or a series of activities that transform inputs into outputs?
Answer
Correct Answer:
Process
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68. Long-term budgets are useful for those industries where the gestation period is long. Which of the following is not relevant to the above statement?
Answer
Correct Answer:
Machinery
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69. Self-regulation, one of the characteristics of an effective leader, is defined as the ability to -----.
Answer
Correct Answer:
control oneself and to reflect in complex situations.
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70. Which of the following is not included in calculating working capital?
Answer
Correct Answer:
Plant
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71. A tool to plot the duration of activities in a project and its dependencies is named after:
Answer
Correct Answer:
Henry Gantt
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72. In decentralization, subordinates ----------------- .
Answer
Correct Answer:
enjoy significant powers
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73. What does the term 'Unity of Control' stand for under Principles of Organizing?
Answer
Correct Answer:
That each subordinate should have only one superior whose orders he has to obey.
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74. Which term refers to an internal framework for ensuring that an organization behaves responsibly?
Answer
Correct Answer:
Governance
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75. Which of the following is a current liability of a business?
Answer
Correct Answer:
Bank overdraft
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76. Which two factors are combined to evaluate the size of risks facing an organization?
Answer
Correct Answer:
Probability and Impact
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77.
Which of the following are not legitimate risk management options?
1.Terminate
2.Turn
3.Tolerate
4.Treat
5.Test
6.Transfer
Answer
Correct Answer:
2 and 5
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78. Which of the listed management functions involves creating an environment where everyone works together to achieve the common goals of the organization?
Answer
Correct Answer:
Organizing
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79. Which one of the following is not the purpose of Performance Appraisal?
Answer
Correct Answer:
It makes the worker committed and loyal to the organization.
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80. Which ratio shows an organization's effectiveness in minimizing production costs?
Answer
Correct Answer:
Gross profit ratio
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81. Which of the following is an external source of recruitment?
Answer
Correct Answer:
Unsolicited applicants
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82. Which of the following statements is not likely to characterize a planning approach to strategy development?
Answer
Correct Answer:
None of the above
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83. Which of the following would help a company manufacture products to the standard required by the customer?
Answer
Correct Answer:
Quality control
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84. There are some important measures which a company can use to determine the effects of training. Which of the following is not one of them?
Answer
Correct Answer:
Job applications
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85.
Which of the following characterise a 'differentiation'-based business model?
1.High sales volume
2.High profit margin
3.Well- regarded brand
4.High-quality manufacture
Answer
Correct Answer:
2, 3 and 4
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