A company that supports a change process by seeking to create significant change in the perceptions, values, expectations, and aspirations of employee is most likely employing what type of leadership in their change process?
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Correct Answer:
transformational leadership
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When coordinating change processes, leaders practicing ______ behaviors are frequently the most effective.
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Correct Answer:
facilitative
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Change ______ is a general state of disengagement from the change process due to natural cognitive, emotional, and social demands.
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Correct Answer:
fatigue
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Thinking only in a rational way about change often fails to account for the ______ hurdles of the process.
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Correct Answer:
emotional
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A highly visible leader will often play a key role in change processes by ______.
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Correct Answer:
capitalizing upon employee or team member engagement to ease the transition
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Oftentimes change can either be approached reactively or proactively. The primary difference between the two approaches is ______.
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Correct Answer:
one frames change as a loss or a threat, whereas the other frames change as problem to be solved or even an opportunity
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In Prochaska’s model for change, the stage in which you may feel as though you are just not ready for the change is the ______ stage.
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Correct Answer:
pre-contemplation
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Individuals typically experience radical change through multiple stages. The second stage is ______.
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Correct Answer:
anger
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The second level of change is ______.
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Correct Answer:
making small changes to improve interpersonal relationships
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______ is the process of becoming different yourself or fostering difference in other person or things.
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Correct Answer:
Change
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_____ is a change process in which leaders and followers help each other advance to a higher level of morale and motivation.
Answer
Correct Answer:
Transformational Leadership
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_____ is a process whereby those in leadership roles directly supervise change by setting clear objectives and goals for followers as well as by using either punishments or rewards in order to encourage compliance with these goals.
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Correct Answer:
Transformational Leadership
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Refining personal change capacity _____ in your own behavior that people notice and at the same time convince them to follow your lead during the change process.
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Correct Answer:
All of the above
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Project management is the application of _____ to a broad range of activities in order to meet the requirements of a particular project.
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Correct Answer:
All of the above
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Lateral thinking is attempting to look at a situation from a _____ ; having individuals step beyond the obvious solutions.
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Correct Answer:
Both a and b
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_____ is a more complex change process that requires integrating a strategic vision into change initiatives that redirect attention to entirely new processes, systems, or structures
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Correct Answer:
Large-Scale change
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Large-Scale is a more complex change process that requires integrating a strategic vision into change initiatives that redirect attention to entirely new _____ .
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Correct Answer:
All of the above
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_____ is that extra effort needed in order to build effective working relationships for gaining the confidence of those with whom your future success depends.
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Correct Answer:
Incremental change
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Change fatigue is a general state of disengagement from the change process due to _____ .
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Correct Answer:
All of these
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Change is the process of becoming different yourself or fostering difference in others _____ .
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Correct Answer:
Both a and b
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Calculated risk taking is making a decision that involves careful consideration of the possible outcomes.
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Correct Answer:
True
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ADKAR Model of change is a model of change starting with _____ Ability to do so, and Reinforcement of the change once in place.
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Correct Answer:
All of the above
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