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Email Handling MCQs

If you are emailing a colleague back and forth, what is the recommended course of action after about three or four exchanges?

Escalate the situation to your superior

Continue to rely on email communication until the situation is resolved

Ignore additional emails from the colleague until they call you

Call the individual and resolve the situation over the phone

Answer

Correct Answer: Call the individual and resolve the situation over the phone

Explanation:

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