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Customer Service MCQs

Why would a company want to know the profitability and sales history of customers?

They would automatically drop the lowest 10% of customers.

They can ask the higher sales clients to act as representatives of the company.

It offers the company potential for directing their marketing campaigns effectively on the basis of their buying habits.

They can find out who owes the company money.

Answer

Correct Answer: It offers the company potential for directing their marketing campaigns effectively on the basis of their buying habits.

Explanation:

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