MCQs>Admin Support>Customer Service>A customer contacts you insisting on a quick resolution of their problem. You need to gather some information to offer them a satisfactory solution. What would be the best way to deal with the situation?
Customer Service MCQs
A customer contacts you insisting on a quick resolution of their problem. You need to gather some information to offer them a satisfactory solution. What would be the best way to deal with the situation?
Answer
Correct Answer: Explain to them the consequences of fixing the problem without having all the necessary information.
Explanation:
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