MCQs > Admin Support > Customer Service - Call Center Environment > Asking questions to get more detail or information of the customer complaint is called what?

Customer Service - Call Center Environment MCQs

Asking questions to get more detail or information of the customer complaint is called what?

Answer

Correct Answer: Probing

Explanation:

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Customer Service - Call Center Environment Skill Assessment

Overall Skill Level-Poor

Your Skill Level: Poor

Retake Quizzes to improve it