GG 1 - Achieve specific goals (SG) GG 2 - Managed GG 3 - Defined GG 4 - Managed quantitatively GG 5 - In optimization = Institutionalize a process

Quantitatively Managed Process controlled by statistical techniques

Establish and maintain quantitative objectives for the process - which address quality and process performance - based on customer needs and business objectives.

The achievement of each level...

In Optimization Process continuous improvement

Monitor and control the process against the plan for performing the process and take appropriate corrective action.

Manage projects in order to quantify the way the process has been defined - to achieve the project's established quality and process performance objectives

Activities to ensure that APs are Effective- Repeatable and Durable - Can be replaced by alternative practices

Establish and maintain the expected involvement of stakeholders during the execution of the process.

Review the activities - status - and results of the process with higher level management and resolve issues.

Permits comparison between organizations