Establish and maintain quantitative objectives for the process - which address quality and process performance - based on customer needs and business objectives.

The achievement of each level...

In Optimization Process continuous improvement

Monitor and control the process against the plan for performing the process and take appropriate corrective action.

Ensure continuos improvement of the process in fulfilling the relevant business objectives of the organization -

Assign responsibility and authority for performing the process - developing the work products - and providing the services of the process.

Establish and maintain the expected involvement of stakeholders during the execution of the process.

Review the activities - status - and results of the process with higher level management and resolve issues.

Permits comparison between organizations

Dev - Acq - Svc

Train the people performing or supporting the process as needed.