Train the people performing or supporting the process as needed.

Dev - Acq - Svc

Permits comparison between organizations

Review the activities - status - and results of the process with higher level management and resolve issues.

Establish and maintain the expected involvement of stakeholders during the execution of the process.

Activities to ensure that APs are Effective- Repeatable and Durable - Can be replaced by alternative practices

Ensure continuos improvement of the process in fulfilling the relevant business objectives of the organization -

Monitor and control the process against the plan for performing the process and take appropriate corrective action.

In Optimization Process continuous improvement

The achievement of each level...

Establish and maintain quantitative objectives for the process - which address quality and process performance - based on customer needs and business objectives.