Capability Maturity Model Integration - Best Practices for model definition - implementation and improvement of PROCESSES

GG 1 - Achieve specific goals (SG) GG 2 - Managed GG 3 - Defined GG 4 - Managed quantitatively GG 5 - In optimization = Institutionalize a process

Quantitatively Managed Process controlled by statistical techniques

Establish and maintain quantitative objectives for the process - which address quality and process performance - based on customer needs and business objectives.

The achievement of each level...

In Optimization Process continuous improvement

Practices related to an area that when implemeneted jointly meet a conj. goal considered important to realize significant improvements in that area.

Manage projects in order to quantify the way the process has been defined - to achieve the project's established quality and process performance objectives

Activities to ensure that APs are Effective- Repeatable and Durable - Can be replaced by alternative practices

Establish and maintain the expected involvement of stakeholders during the execution of the process.

Review the activities - status - and results of the process with higher level management and resolve issues.