General Business Writing MCQs

1. Which of the following is the best way to sign off an e-mail?

2. What should you not do in sales writing?

3. Which of the following is an example of an infographic?

4. What does it mean when you write "enc." in a letter?

5. In order to ensure that your words will be interpreted correctly you need:

6. The recipient's address should go before the salutation.

7. When sending a mass e-mail, what should be in your subject line?

8. True or False, it is always appropriate to "reply to all" when answering an e-mail.

9. Which one of these should you be whilst writing a business letter?

10. Which of these fonts are appropriate to use?

11. What is a company's mission statement?

12. Which of these are ways of using memoranda?

13. In business email communication, it is correct to use such terms as LOL or BTW.

14. In business communications, it is okay to use an abbreviation in the body of the communication if you have spelled out the abbreviation in an earlier place (e.g. People for the Ethical Treatment of Animals (PETA))

15. In a business memorandum the letters RE mean Real Executive

16. Revising letters and documents is unnecessary as it takes too much time and slows the pace of the business project.

17. What should you do before submitting a business draft?

18. Which of the following sections would you find in a business plan?

19. What does a letterhead usually consist of?

20. If you are sending a mass e-mail and do not require input from everyone, in which field should you put the majority of names?

21. True or False? The use of emoticons in any business writing is appropriate.

22. What should longer reports and documents include?

23. How do you reach clarity in your writing?

24. What does NNTR stand for?

25. When writing a report, more is always better.

26. What should you not do with your cover letter?

27. What is the proper salutation for males?

28. “Clear”, “formal” and “professional” writing means that you should avoid:

29. What is an appropriate font size?

30. What should you include in the signature of a business e-mail from your company?

31. Which of the following is included in a business letter?

32. Should there be one space after a colon or two?

33. What does a good closing in sales writing do?

34. What is the correct way to write the date for an American based business letter?

35. Unless specifically requested, you should always use which salutations for females?

36. Which of these are tools when "chunking" your paragraphs?

37. "Irregardless of the facts, he made the right decision." Is this statement grammatically correct?

38. Which is an acceptable way of starting a letter?

39. Which of the following is not a primary document of Business Writing?

40. What does EOM stand for?

41. As a rule, sentences in business letters should use which voice?

42. A memo is different than a memorandum.

43. True or false? An executive summary is often multiple pages long.

44. Entry level job seekers should keep their resume to _________ in length.

45. The use of exhibits is intended for:

46. Which of the following is grammatically INCORRECT?

47. It is appropriate to use an abbreviation like ASAP when writing a memo.

48. True or False? Memorandums are formal pieces of writing.

49. True or False? It is unacceptable to have a paragraph that is only one sentence.

50. When should you spell out numbers?

51. You should begin a memo with ________.

52. When implying a virtual guarantee, which word should you use?

53. What is an inside address?

54. Can an "enclosure” go at the top of a letter?

55. What does HATS stand for?

56. To keep emails sounding friendly, you should use contractions.

57. What is a 'dateline' in a press release?

58. How long should your memo be?

59. In business writing you should try to use gender neutral terms as often as possible.

60. What should you always include when writing a business email?

61. Ideally, how long should your resume be?

62. Never consider your resume to be _____.

63. What piece of information should you always include in a resume, a thing which job seekers often forget?

64. When you write a press release, you should think like what?

65. You should always include a date by which you want a reply in a fundraising letter.

66. What one thing is more important than all others when writing for business?

67. Which of the following is the best use of active verbs?

68. In what kind of business letter should you include a catchy headline?

69. In the rough draft of your business report, you shouldn't worry about what?

70. What does 'PAR' stand for?

71. It's perfectly OK to mix fonts and point sizes when writing a sales letter.

72. A mailing list for email is almost always preferable to sending an email to each person individually.

73. When is it appropriate to send lewd jokes or pictures in a business email?

74. It's perfectly acceptable to have more than one resume, each targeted to different kinds of jobs you are looking for.

75. Which of the following is NOT a way in which a job objective is useful?

76. What should be your 'voice' in a business letter?

77. What should you do if you are asked to include your opinion or interpretation in a business report?

78. If your memo is very long, you should include what?

79. A business memo should always start how?

80. What are you appealing to while writing a fundraising letter?

81. What is a comma splice?

82. What kind of letter does not follow a standard business letter format?

83. Under no circumstances should you fire someone in email.

84. In the block business letter format, all writing is flush left, even your return address information.

85. What is the best approach while including an attachment with your email?

86. Memos can save ____

87. Where does a memo rank in formality?

88. In the first complaint letter you write (and you might end up writing more than one on the same topic), what should you keep out of it?

89. You should always sign your business memos.

90. 'He ran.' is considered a complete sentence.

91. Which of these is an optional item to include in a business report?

92. Why should you always send your emails in text format?

93. What should you avoid when sending emails to a group of people on a mailing list?

94. What one action should you perform again and again when writing for business?

95. It's never appropriate to use the body of an email as your cover letter.

96. What is an elevator summary when referring to email?

97. You should always keep your verbs in the _____ tense.

98. A run-on sentence is always incorrect.

99. You should always try to read your writing out loud if you can.

100. Most popular format for business letters?

101. It is best to avoid diagrams, charts, or attachments when composing a business memo.

102. As a general rule, all verbs in a particular document should be written in the _________ tense.

103. Run-on sentences and fragments are acceptable in memos, e-mails, and other internal business communication.

104. Which element does not belong in an effective fundraising letter?

105. An effective ______________ must appeal to the recipient

106. When writing a business report for your company, how should you handle a request to include your opinions or recommendations about the report's contents?

107. Why is it so important to use action verbs in all types of business writing?

108. Which information should not be included in the opening paragraph of a business memo?

109. Which statement about cover letters is false?

110. What is it understood to mean when an e-mail is written entirely in capital letters?

111. When writing the first of what may become a series of complaint letters to a particular company, it is best to avoid......

112. Which is considered plagiarism?

113. Which is not typically included in the work experience section of a CV/resume?

114. What is the main reason that e-mails should be sent in text format?

115. When is it appropriate to send lewd jokes or pictures in a business e-mail?

116. Which is not a complete sentence?

117. What is the first thing you should do before beginning any business writing project?

118. Which sentence uses parallel sentence structure?

119. Which practice is not acceptable when writing and formatting a CV/resume?

120. Which activity should be completed before writing a cover letter?

121. Which should not be included in the heading segment of a memo?

122. Which phrases best represents concise business writing?

123. What is the primary purpose of a cover letter?

124. Which salutation is the least acceptable to use when the name or gender of the recipient is unknown?

125. Which guidelines should you consider when sending attachments via e-mail?

126. If you mail your donation by March 31, _________ will send you a free gift.

127. E-mails are considered legal documents and are generally admissible as evidence.

128. Most professional cover letters are at least two pages long.

129. In which kind of business letter is it most appropriate to include a catchy headline?

130. Choose the sentence below that illustrates correct subject-verb agreement.

131. Which statement about replying to business e-mails is true?

132. Which practices will provide your audience with adequate context for your e-mails?

133. Which sentence below is written in active voice?

134. It is always better to write in your natural voice than to use overly formal language.

135. Job objectives on CVs/Resumes are useful for which reasons?

136. You should read your finished writing project aloud at least once before publishing or distributing it.

137. When it comes to word choice in business writing, which statement is true?

138. A CV/resume should never exceed one page in length.

139. Which statement about the executive summary of a business report is false?

140. Business MEMOS should always include a greeting and be signed by the writer.

141. Which phrase would 'establish a context' for a business letter?

142. An important goal of any business writing is to demonstrate expertise or achievements in a memorable way. One effective method of doing that is the PAR method, which stands for:

143. It is always a good idea to introduce a new topic in the closing segment of a business letter.

144. Mixing fonts and point sizes is an acceptable practice for sales letters.

145. What should every business e-mail include?

146. Fix the comma splice in the example below by choosing the grammatically correct phrase that best completes the sentence.

147. In business writing, it is best to use gender-neutral terms as often as possible.

148. It is a common practice for one person to have several different CVs/resumes, each targeted to a different kind of company or position.

149. Which statement about business MEMOS is true?

150. If an e-mail is forwarded around the office and edited or added to by several people, what information should be changed each time it is re-sent?

151. Which fall under the category of 'business communication'?

152. Which statement about press releases is false?

153. Best exemplifies an informative and useful subject line for a business memo?

154. Which formatting devices should not be used in a business memo?

155. Which is a good example of eliminating wordiness in business writing?

156. Firing an employee via e-mail is an acceptable business practice.

157. What information should be included in the dateline of a press release?

158. Best represents a useful e-mail subject line?

159. When writing and formatting business e-mails, which is best to avoid?

160. Periods of unemployment should never be addressed in a CV/resume or cover letter.

161. Best defines the notion of digital literacy?

162. Which action should be performed repeatedly during the business writing process?

163. Which information is least essential for a strong CV/resume?

164. Best represents an effective, user-centered objective for a CV/resume?

165. Best represents the types of information potential employers look for or expect to find on a CV/resume?

166. The opening segment of most types of effective business letters should build reader interest, explain the purpose for writing, and .....

167. When sending an e-mail to a group of people on a mailing list, what should you avoid?

168. How does a memo rank in terms of formality of writing style?

169. A mailing list for e-mail is almost always preferable to sending a separate e-mail to each person.

170. Which information should not be included in the closing section of a cover letter?

171. Identify the main attribute(s) of a user-centered objective for a CV/resume.

172. Fundraising letters should always include a specific date by which you want the recipient to take action.

173. What is the primary goal of a business memo?

174. Which statement regarding e-mail subject lines is false?

175. A professional CV/resume should always include which of the following?

176. In the block business letter format, all text is left justified, including your return address information.

177. Since e-mails are completely private and encrypted, there is no danger in including sensitive information like credit card numbers and passwords in your messages.

178. Which should be included at the beginning of a long memo?

179. Which sentence has errors in punctuation?

180. The subject line for a persuasive e-mail should _____.

181. While writing a good-news message, _____.

182. The subject line of a business message should _____.

183. A rsume can be delivered through _____.