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Business Development MCQs

What is the best way to service a last minute, highly critical request from a prospective client in an area in which you don't have the expertise?

Politely excuse yourself while sympathising with the problem

Stay on, ask questions, confer with people to ask for help, and coordinate to deliver the service until the issue is resolved

Tell your boss and ask him to handle this

Refer them to the competition

Tell the client that it is not your area and give the numbers of the person to be contacted

Answer

Correct Answer: Stay on, ask questions, confer with people to ask for help, and coordinate to deliver the service until the issue is resolved

Explanation:

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