The acronym 'AIDA' refers to the stages of persuading a customer to purchase a product. Which of the following words is not a part of AIDA?

What is the definition of the AIDA model?

Which of the following are important ways to contact the decision maker in an outbound sales scenario?

What is an IVR?

A sales presentation should have _______ to be effective and successful.

Which of the following might cause a member of the sales staff's performance to be lower than his/her colleagues?i)Lack of training.ii)Less experience.iii)Personal problems

What is the best way to service a last minute, highly critical request from a prospective client in an area in which you don't have the expertise?

One of the foundational aspects of business development, is to assess the current assets of the company as they relate to the maintenance and expansion of the business.

What is the purpose of an elevator pitch ?

What is a cold call?

Which of the following is NOT a method of customer segmentation?