Correct Answer: Quit telling and start asking!
Explanation:
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More Assertive Behavior And Communication MCQ Questions
Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.
To be assertive quit focusing on what?
Say this often
Seeking additional info about critical statements.
Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?
They feel you understand.
Communication is what percentage visual?
Accepting negative aspects about oneself. admitting where an error has been made.
Assuming responsiblity for...
Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions