Correct Answer: Shifting from content to process
Explanation:
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More Assertive Behavior And Communication MCQ Questions
Humans hear _______ words
What are 2 ways to be assertive?
Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.
To be assertive quit focusing on what?
Say this often
Humans only process in the...
Repeating in a calm voice what is wanted.
They feel you understand.
Communication is what percentage visual?
Accepting negative aspects about oneself. admitting where an error has been made.