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Total Quality Management MCQs

What are appraisal costs?

The costs spent on preventing errors from happening in processes

The costs expended by an organization due to the errors that occur before the product or service is supplied to an organization's customer

The costs expended while assessing the output and while a review is being done to measure the processes

The costs expended by an organization when the customer receives unacceptable products or services

Answer

Correct Answer: The costs expended while assessing the output and while a review is being done to measure the processes

Explanation:

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