MCQs > Sales & Marketing > Help Desk Skills > Which might be deemed good service additions to a helpdesk system that didn't already have them?

Help Desk Skills MCQs

Which of the following might be deemed good service additions to a helpdesk system that didn't already have them?

Answer

Correct Answer: IM, java-type help with online trouble ticketing, call waiting.

Explanation:

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Help Desk Skills Skill Assessment

Overall Skill Level-Poor

Your Skill Level: Poor

Retake Quizzes to improve it