Responding assertively with irony

Respects everyones rights

Violates own rights

Putting off further discussion with an angry individual until he or she is calmer

Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions

Assuming responsiblity for...

Concurring with the critics argument without becoming defensive or aggreeing to change.

Stand up for...

Communication is what percentage audio?

Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?

Seeking additional info about critical statements.