What is the best thing to do when a customer is very angry and for something that really wasn't your fault?

If you are working as an assistant in the intellectual property-heavy industries (egs. technology, entertainment, etc.), you may be asked to sign an NDA. What is this document?

If your employer has asked you to complete a task you're not sure of, what is the best thing to do?

Which of the following is not a task for an administrative assistant?

An hourly employee comes to your office to request $100 from petty cash for their boss but you need a signature, you...

Your boss has called in sick and says he is not taking calls, but the companies most important customer has just called asking for to speak with boss urgently. What do you do.

Use email as a form of communication as much as possible, avoiding face-to-face or voice-to-voice contact.

Your emails should be:

Which service would you use to setup direct deposits?

The purpose of using the CC field is to:

If you are taking notes for a coworker, what is the least important item to write down on the message?