If your employer has asked you to complete a task you're not sure of, what is the best thing to do?

Which of the following is not a task for an administrative assistant?

An hourly employee comes to your office to request $100 from petty cash for their boss but you need a signature, you...

Your boss has called in sick and says he is not taking calls, but the companies most important customer has just called asking for to speak with boss urgently. What do you do.

A customer refuses to pay citing non receipt of goods. What proof can you provide to ensure payment is forthcoming or legal action would be possible?

When replying to an e-mail who do you place in the cc: line and who do you place in the bcc: line?

Which service would you use to setup direct deposits?

The purpose of using the CC field is to:

If you are taking notes for a coworker, what is the least important item to write down on the message?

If you disagree with your boss' plan for action during a meeting, what is the recommended method for making your opinion known?

Tangibles are among the five factors customers use to evaluate products or services. What are Tangibles?