The client you do not like is on the phone. What do you do?

Which takes priority?

An effective strategy for safely maintaining a computer password is to?

What is the best thing to do when a customer is very angry and for something that really wasn't your fault?

If you are working as an assistant in the intellectual property-heavy industries (egs. technology, entertainment, etc.), you may be asked to sign an NDA. What is this document?

If your employer has asked you to complete a task you're not sure of, what is the best thing to do?

Administrative Assistant generally provide support to specific departments or teams in a company.

What does the "tab" key do in word processing programs?

Your manager wants you to accept a meeting on his behalf. What should you do?

Use email as a form of communication as much as possible, avoiding face-to-face or voice-to-voice contact.

Your emails should be: