In which situation would a manufacturing plant most likely choose to use an SOA approach for their Customer Order Analysis and Tracking System?

Which standard describes the interface for Web services?

Which role does WS-Security play in an SOA?

What most accurately describes a business process?

Which role does XML play in an SOA design?

Which two roles do Web services play in an SOA?

Customer satisfaction with a new and rather complex product introduced by a company is extremely poor and is affecting sales of the product. The call center is taking too long to handle questions and product experts are not always easily accessible. The goal is to quickly reduce customer complaints. Which actions should be recommended?

From an IT perspective, what are three goals of moving to SOA?

How are the capabilities of a Web 2.0 application enhanced by SOA?

Which aspects of SOA can reduce overlap and duplication?

What represents the business objective(s) to be achieved through SOA governance?