________ refers to anything that occurs as part of a daily business of which a record must be kept.

A hierarchy of authority is ____.

A lean-systems method of asking questions about a process is the __________ approach.

A message has high skim value when it __________.

A nation's culture is ________.

According to the principle of unity of command, ________.

Which statement is true?

Which one is an 'output'-related measure?

A 'balanced ..... ' is a tool for evaluating organisational performance across the full range of factors.

Which of the following statements is/are true?

Which one is NOT a reason for selling products via wholesalers?