________ is one way to achieve unfreezing of an organization's status quo.

In the context of sequencing, the _____ minimizes the average lateness of a set of jobs.

The decision to outsource opens the firm up to certain risks, among them _________ and ________.

_______ variation is a variation whose cause can be identified.

________ expresses the error as a percent of the actual values.

Bona fide occupational qualifications would be most likely included in a(n) ____.

Which of the following formulas best shows how to obtain a risk priority number (RPN)?

A company that extracts and refines oil uses a/an ______ process.

The costs incurred when a customer returns a defective product are best described as a _____ Cost-of-poor-quality (COPQ).

Which of the following options list the 3 factors used to determine the relative risk of a failure?

DFMEA stands for _______.