When using smart matching, which components of an email message are inspected by the Microsoft Dynamics CRM 2011 E-mail Router?

Which of the following 32-bit operating systems is supported by the 32-bit edition of the Microsoft Dynamics CRM 2011 E-mail Router?

A company uses Microsoft Dynamics CRM 2011 on-premises. You need to create an incoming Microsoft Exchange Online profile for the Microsoft Dynamics CRM 2011 E-mail Router. Which authentication type should you use for the incoming profile?

Which of the following e-mail systems are natively supported by the Microsoft Dynamics CRM 2011 E-mail Router? (Choose all that apply.)

The guidelines or expectations for team behavior are called ___________________

Through the use of the ____ plug-in, a webpage can provide a user with an interactive experience.

In which two circumstances does the auto save process save changes to Lead records?(Choose TWO)

A company tracks competitors by using Connection records instead of using the native Competitors Related Opportunity and Competitor between the Opportunity and the Account, which represents the competitor. Accounts have a flag which designates the record as a competitor. Which statement is true?

Which two record types require a reference to the subject tree? Each answer presents part of the solution.(Choose TWO)

On the Article tab of the ribbon, which option is NOT in the Action group?

What role do keywords play in the Knowledge Base?