MCQs > Finance & Management > Retail Banking Industry And Processes MCQs > Basic Retail Banking Industry and Processes MCQs

Basic Retail Banking Industry and Processes MCQ

1. What is meant by the term "Bank Spread"?

Answer

Correct Answer: The difference between the interest rate a bank charges from a borrower and the interest rate a bank pays to a depositor

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2. How does a bank make money by providing currency exchange services to its customers?

Answer

Correct Answer: By charging the customers a slightly higher exchange rate than the rate it pays

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3. What type of account would someone who wants to earn a high rate of interest and does not intend to have many transactions open?

Answer

Correct Answer: A money market account

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4. What can the FDIC do to a member bank if the bank fails to comply with the set standards?

Answer

Correct Answer: Declare the bank insolvent and take over its management

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5. What is "Negotiable Order of Withdrawal Account" i.e. NOW Account, another name for?

Answer

Correct Answer: A checking account that earns interest

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6. What type of account would someone put their money into if they wanted to earn a high rate of return and not to have access to their money for a fixed period e.g. 90 days?

Answer

Correct Answer: A certificate of deposit

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7. What is the term which describes illegally benefiting from float e. g. by depositing and drawing checks between accounts at two or more banks?

Answer

Correct Answer: Kiting

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8. What is a holder in due course?

Answer

Correct Answer: An innocent party who purchases a negotiable instrument without any defect in the instrument or any notice of dishonor.

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9. What does the term "Straight Paper" denote?

Answer

Correct Answer: It stands for unsecured notes, bills of exchange and/or banker's acceptances

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10. What is meant by the term "risk based pricing"?

Answer

Correct Answer: Charging a higher rate from customers more likely to default

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11. What is the primary function of a bank?

Answer

Correct Answer: To act as a payment agent for its customers, and to borrow and lend money

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12. What is the primary way a bank earns money?

Answer

Correct Answer: By paying lower interest on deposits and charging higher interest on advances

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13. Why was the FDIC limit of insurance raised to $250,000 temporarily in 2008 thru 2009?

Answer

Correct Answer: The failure of several banks created a need to bolster consumer confidence in the industry

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14. What is the situation in which many customers try to withdraw their bank deposits simultaneously, but the bank's reserves are not sufficient to cover the withdrawals called?

Answer

Correct Answer: Run

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15. What is a bank branch?

Answer

Correct Answer: A physical location of a bank, or one of the several locations of larger banks

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16. Why do the words Debit and Credit have meanings on a bank statement different from the ones which they have in normal accounting ( i. e. a debit is actually a withdrawal, a credit a deposit)?

Answer

Correct Answer: The bank statement is created from the bank's perspective, not the customer's

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17. Why was the FDIC created?

Answer

Correct Answer: To give consumers the confidence that their money in the bank would remain safe even if the bank failed.

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18. What is a negotiable instrument drawn against deposited funds to pay a specified amount of money to a specific person on demand called?

Answer

Correct Answer: A mandate

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19. What is "Demand Deposit" account another name for?

Answer

Correct Answer: A Checking Account

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20. What does MMDA stand for?

Answer

Correct Answer: Money market deposit account

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21. What is a typical retail banking service?

Answer

Correct Answer: Offering consumers checking accounts

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22. Which of the following is a risk with having money in a bank?

Answer

Correct Answer: There is a run on the banks during turbulent economic times, due to which banks may be unable to give customers all of their money on demand

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23. What is meant by the term "Discrete Compounding"?

Answer

Correct Answer: The process of calculating interest and adding it to the existing principal and interest at the end of finite time intervals such as a day, a month or a year

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24. What does FDIC stand for?

Answer

Correct Answer: Federal Deposit Insurance Corporation

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25. Why do banks offer debit cards and off-site ATM machines?

Answer

Correct Answer: For the convenience of their customers in order to build brand loyalty

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26. What does the term "Nostro Account" imply?

Answer

Correct Answer: It is a banking term to describe an account a bank holds with a bank in a foreign country, usually in the currency of that country

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27. Which of the following is a benefit of an offshore bank account?

Answer

Correct Answer: Low taxation on the transactions related to the offshore account

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28. What is meant by "online banking"?

Answer

Correct Answer: Using the internet to log in to and interact with your bank account

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29. Which of the following is a reason for a person to open an offshore account?

Answer

Correct Answer: They want the ability to move their money out of their home country banking system, especially during times of economic turbulence

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30. What would happen if Mr. X made a check out to Mr. Y for $100, who indorsed the check, and then sold it for $50 to Mr. Z? Would Mr. Z be able to cash the check?

Answer

Correct Answer: Yes, for the amount of $100

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31. What is the purpose of the FDIC?

Answer

Correct Answer: It provides deposit insurance guaranteeing the safety of retail banking customers' money

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32. When was the FDIC established?

Answer

Correct Answer: 1933

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33. What is meant by the term "Clearing House"?

Answer

Correct Answer: A central collection point where banks within a specified geographical area exchange checks with one another

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34. What is an example of 'restrictive endorsement'?

Answer

Correct Answer: Writing "for deposit only" on the back of a check

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35. What amount would a customer be insured for if they made deposits to their accounts at three different locations of their bank?

Answer

Correct Answer: $250,000

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36. What amount would a customer be covered for by the FDIC if he/she had $250,000 in savings at Bank XYZ, and also $50,000 in a retirement account with the same bank?

Answer

Correct Answer: $300,000

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37. What is the definition of a negotiable instrument?

Answer

Correct Answer: A special type of contract for the payment of money capable of transfer by negotiation

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38. Why do offshore banks not save someone from paying taxes on the money in the account?

Answer

Correct Answer: The U.S. tax law requires all citizens to pay taxes on both domestic and foreign earnings

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39. Why do banks charge higher interest rates from customers with poorer credit?

Answer

Correct Answer: Due to risk based pricing policy i.e. charging a higher rate from customers more likely to default

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40. What is a "promissory note"?

Answer

Correct Answer: A written promise by the maker to pay money to the payee.

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41. How have banks changed in recent years to respond to customer needs and wants?

Answer

Correct Answer: Banks have started providing investment and insurance services also to offer customers one stop shopping

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42. What is a "bill of exchange"?

Answer

Correct Answer: A written order by the Drawer to the Drawee to pay money to the Payee

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43. What is one criticism of offshore banking?

Answer

Correct Answer: It is often associated with organized crime

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44. What is meant by the term "Thrift"?

Answer

Correct Answer: An organization formed for the purpose of holding deposits for individuals

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45. Checking all bank account papers to make sure that the bank records and your records agree is known as:

Answer

Correct Answer: Reconciliation

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46. What is the current maximum limit that the FDIC will insure any one person at a bank for?

Answer

Correct Answer: $250,000

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47. What is meant by the term "Amortization"?

Answer

Correct Answer: The reduction of debt by regular principal payments

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48. What does the term "Netting" mean?

Answer

Correct Answer: The offsetting with a counterparty or counterparties of financial obligations or payments one owes with those one is entitled to receive

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49. What is a secondary way through which banks earn money?

Answer

Correct Answer: By charging fees on accounts

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50. Why can't anyone start a new bank?

Answer

Correct Answer: It is a regulated industry and a license is required before opening a new bank

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51. What was the purpose of the 2006 Deposit Insurance Fund?

Answer

Correct Answer: To merge the two earlier funds namely the Bank Insurance Fund and the Savings Associations Insurance Fund

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52. What is the definition of an offshore bank?

Answer

Correct Answer: A bank located outside the country of the depositor, usually in a lower tax jurisdiction

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53. What level will the FDIC insure any one person at a bank for beginning January 1, 2010?

Answer

Correct Answer: $100,000

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54. Which of the following would not be covered by the FDIC?

Answer

Correct Answer: U.S. Government investments such as treasury bills

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55. What method would a consumer most likely use to move funds between their offshore account and their domestic account?

Answer

Correct Answer: Wire transfer

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56. What amount would someone who has $500,000 in one bank and $250,000 in another bank be insured for in total?

Answer

Correct Answer: $500,000: $250,000 from each bank

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57. What type of account would someone who wants the facility to pay people through checks open?

Answer

Correct Answer: A checking account

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58. What is the payment that people receive after a mishap which leaves them in the same financial position as they were in before they suffered the loss called?

Answer

Correct Answer: Indemnity

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59. What does the term "Ex Gratia Payment" mean?

Answer

Correct Answer: Any payment made to an insured party for which an insurance company had no formal liability

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60. Which of the following is not covered by the FDIC?

Answer

Correct Answer: Money market funds

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61. How is a money market account different from a savings account?

Answer

Correct Answer: A money market account earns a higher interest rate and typically has a limit on the number of transactions each month

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62. What are the four requirements for a promissory note to be legal?

Answer

Correct Answer: An unconditional order, a specific amount, being payable to a specific person, being payable on a specific date

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63. What is meant by "restrictive endorsement"?

Answer

Correct Answer: Indorsing a check with terminology limiting how the funds can be applied

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64. What is the government entity that insures bank balances?

Answer

Correct Answer: FDIC

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65. Why are offshore banks often able to offer a client higher interest rates?

Answer

Correct Answer: Lower cost structure allows them to pay higher interest rates

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66. What is another name for a bill of exchange?

Answer

Correct Answer: A check

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67. What is meant by the term Retail Banking?

Answer

Correct Answer: Banking institutions executing transactions with consumers

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68. Which of the following is a feature often found in an offshore bank account, not usually found in an onshore bank account?

Answer

Correct Answer: Unnamed accounts

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69. Which of the following is a requirement that a bank has to comply with?

Answer

Correct Answer: Minimum capital

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70. How do banks offer services to all levels and types of individuals and still earn money?

Answer

Correct Answer: By having a variety of account types and fee structures offering something to everyone

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71. What does the term "Debenture" imply?

Answer

Correct Answer: A long term loan to a company, usually at a fixed rate of interest and for a specific term

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72. Why is a negotiable instrument a "special contract"?

Answer

Correct Answer: Because it does not include the typical requirements of a contract such as offer, acceptance and consideration

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73. What is the process which the Federal Reserve uses to influence the availability and cost of money and credit called?

Answer

Correct Answer: Monetary policy

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74. What is the signing of a check on its back by the payee referred to as?

Answer

Correct Answer: Indorsing the check

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75. How is a savings account different from a certificate of deposit?

Answer

Correct Answer: Savings accounts can be added to or withdrawn from at any time, CDs can not be

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76. What is meant by the term "Redemption"?

Answer

Correct Answer: Paying off a mortgage loan in full

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77. What is the ratio of bank reserves to bank deposits called?

Answer

Correct Answer: Deposit multiplier

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78. What does the term "Availability Float" imply?

Answer

Correct Answer: The time period or the amount represented by checks that have been deposited but not cleared

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79. What would a person do if they wanted to have the facility to save money as well as issue checks?

Answer

Correct Answer: Open both a savings and a checking account with the same bank

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80. Would a bank be allowed to pay someone from a personal account without a mandate from the customer?

Answer

Correct Answer: No, not without a check drawn against the account by the account holder

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81. Which of the following is a characteristic of a certificate of deposit?

Answer

Correct Answer: It requires that the funds be kept in the account for a minimum fixed period of time e.g. 90 days

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