When implementing the financial perspective, managers would use ____.

When the employees of a company feel that rewards are fairly allocated, it illustrates _____.

When jose acts as a resource allocator for his organization, he is acting in a(n) __________ role.

The decision-maker must _____ once the problem has been recognized and analyzed.

The decisions many managers make in today's business world typically involve ________.

Techniques for improving quality include all of the following except _____.

________ track progress from start to finish, pinpointing any deviations from the plan.

________ holds that there are few really new ideas and that "true is better" than new.

_____ leadership is about creating better interpersonal processes for finding solutions.

Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the __________.

_____ values signify what an organization and its employees are trying to accomplish.