Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the __________.

_____ leadership is about creating better interpersonal processes for finding solutions.

________ holds that there are few really new ideas and that "true is better" than new.

________ track progress from start to finish, pinpointing any deviations from the plan.

A problem associated with traditional goal setting is that ________.

A sales forecast is an example of an organizational control from the _____ area.

The decision-maker must _____ once the problem has been recognized and analyzed.

When jose acts as a resource allocator for his organization, he is acting in a(n) __________ role.

When the employees of a company feel that rewards are fairly allocated, it illustrates _____.

When implementing the financial perspective, managers would use ____.

Virtual teams are characterized by ________ in comparison to teams which interact face-to-face.