The ________ are credited with the "culinary arts."

The ________ for a guest paying for a night's stay at a hotel is rest and sleep.

The ________ may be the most important ingredient in a restaurant's success.

The main function of a ________ is to escort guests and transport their luggage to their rooms.

Expectations are characteristics that a guest _______ will be associated with a service experience.

A memorable event that deviates significantly, either positively or negatively is known as ________ .

Cost is the ________ burden incurred by a guest to obtain a service, including tangible quantifiable costs

Something an organization does or has that makes it somehow better than its competitors in the eyes of its targeted customers,is this statement correct for _______ ?